City Wide of Boston
Strategy for Success Includes WBE Certification for Southboro's City Wide Maintenance
December 14, 2011
When Karen Sommers started her janitorial and building maintenance business in 2008, she and her team put a carefully crafted growth strategy into place that would help make City Wide Maintenance successful despite the recession. The latest accomplishment in the plan is securing certification as a Woman Business Enterprise (WBE) through the Massachusetts’ State Office of Minority and Women Business Assistance (SOMWBA).
“The SOMWBA designation has only been in place for one week and we have already entered the final approval stage for janitorial services with one client and will be meeting to discuss expanding our services with another client right after the first of the year. In each case, our designation as a WBE opened the door for City Wide to prove that we were the best choice for the job,” Karen Sommers reported. “We are very pleased to be a recognized WBE and thank SOMWBA for their professionalism and commitment to the minority and women owned businesses they serve,” she continued.
Along with other strategic plans, the WBE designation will help City Wide meet its aggressive growth targets. Currently, City Wide Maintenance cleans and maintains over 40 facilities throughout Massachusetts representing over a half a million square feet and expects to double revenue in 2010.
While the state certification is a powerful tool, it doesn’t replace quality. “Really, we are in the customer service business. And, the key to our success is making a commitment to each client: we do what we say we are going to do, we do it well and we manage the maintenance process so that our clients don’t have to.” Sommers explained.
About City Wide Maintenance
City Wide Maintenance of Boston is a building maintenance company specializing in janitorial services, supplies and more than 20 other building maintenance services including floor care, parking lot repair, handyman services and more. The business model and long list of services is designed to help our clients save time while at the same time providing high quality, cost-competitive services. Each client has a dedicated quality control manager to provide 100% support 24 hours a day, 7 days a week: everything from managing existing services to identifying preventative maintenance issues or cost-controls.
City Wide Maintenance is owned by Karen Sommers. Karen brings over 20 years of customer service and management experience to her clients at City Wide.
About SOMWBA
The State Office of Minority and Women Business Assistance certifies businesses that meet certain criteria, providing a powerful marketing tool for those seeking to do business with the Commonwealth or private companies that accept state funding. In addition to offering business development assistance through procurement opportunities and other resources, SOMWBA provides an electronic directory of certified businesses that companies interested in hiring women or minority owned businesses.
